Ordering, privacy and security policies for custom printed cups


Written by Gelato Products

When ordering your custom printed cups online, it is important that you are aware of the ordering, privacy and security policies of most printing companies. Here is a brief guide to what you should be looking out for.

Ordering – Most companies will request you to provide the graphics or select from the choice available on the company’s website. It is also a good idea to have a look at the customer comments received from other customers who are frequent purchases.

Pricing – In most cases products will not be shown with prices, because the price will depend on the product’s style and degree of customization required. Therefore, you will have to contact the company for pricing information and volume discounts.

Return Policy – Most companies will pay for return shipping fees for your white paper cups, only if you have received an incorrect or defective item.

Product legality – The buyer is always responsible for ensuring that the printing content that is used is legal for any given area or customer demographic.

Custom duties and taxes on international orders – If you are purchasing your custom printed cups outside the US, you will have to pay for any import taxes, customs duties and fees levied by the destination country. Therefore, it is best to identify the costs you may have to incur by contacting your local customs department, before placing your orders. Custom clearance delays will also not be borne by the supplier and therefore you should clarify how many days it will take for clearance to be processed.


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